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17th November
2006
written by Dr. Leslie Gaines-Ross

Have started seeing a few blogs mention that Dell CEO Kevin Rollins’ head is about to roll. The drumbeat for someone to blame for Dell’s slippage usually begins a few months before reality hits. The problems at Dell have been exasperated by HP’s terrific quarterly performance and Dell’s postponement of its third quarter numbers. Dell cited the “complexity” of an ongoing investigation of the company by the U.S. Securities and Exchange Commission (SEC).

My experience is that someone has to pay for reputation damage before a company can move on. As our research continues to show, the CEO usually takes most of the blame regardless of the circumstances. The Dell clock is probably ticking.

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2 Comments

  1. JohnP@Dell
    19/11/2006

    Rumor and speculation aside, the man whose name is on the door at Dell continues to value our CEO. Michael understands that growth is not always linear and is working closely with Kevin Rollins, as he always has, to execute a multi-faceted “Dell 2.0″ strategy.

    Dell 2.0 involves developing deeper customer relationships, bringing to market more product innovation, and seizing opportunities in emerging markets.

    That strategy for continued success is the only clock we’re hearing tick inside of Dell.

  2. LGR
    19/11/2006

    Thanks for your note. I find it disappointing that CEO heads are expected to roll when business is under seige. Business, like life, is often disorderly and obstacles are usually opportunities only when we look back. For obvious reasons, people like to see companies and their leaders hit bumps in the road and perhaps that all this is. I hope that Michael Dell is able to build back confidence in his business by sticking to his strategy and Rollins.

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