My new book is out officially today (as I hinted last night). It is titled Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation. There is more information on a dedicated site -- www.corporatereputation12steps.com. It is based on our discovery that the corporate reputation “stumble rate” continues to rise. Over three-quarters (79 percent) of the world’s number-one most admired companies lost their crowns over the past five years in their respective industries. While reputation loss may now be inevitable, my new book offers a realistic roadmap to reputation recovery that can help any leader stabilize and regenerate a company’s most competitive asset. It is pretty simple: recent corporate crises have demonstrated that a company's reputation can be destroyed in seconds. A mishandled response, inappropriate act, product tampering, or poorly timed financial disclosure all have the power to instantly tarnish a respected reputation. As I see it, the well-managed and reputation-conscious company need not stand defenseless when faced with a damaged reputation.
Tomorrow we officially launch my new book on safeguarding and recovering reputation. All the details will be here as well as on our Weber Shandwick's home page. It's exciting and I invite you to check it out. Couldn't be more timely, don't you think?