The Stumble Rate & My New Book Debut

308celebration_salute2.jpgMy new book is out officially today (as I hinted last night).  It is titled Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation.

There is more information on a dedicated site — www.corporatereputation12steps.com. It is based on our discovery that the corporate reputation “stumble rate” continues to rise.  Over three-quarters (79 percent) of the world’s number-one most admired companies lost their crowns over the past five years in their respective industries. While reputation loss may now be inevitable, my new book offers a realistic roadmap to reputation recovery that can help any leader stabilize and regenerate a company’s most competitive asset.

It is pretty simple: recent corporate crises have demonstrated that a company’s reputation can be destroyed in seconds. A mishandled response, inappropriate act, product tampering, or poorly timed financial disclosure all have the power to instantly tarnish a respected reputation. As I see it, the well-managed and reputation-conscious company need not stand defenseless when faced with a damaged reputation.

6 Responses to “The Stumble Rate & My New Book Debut”

 
Mike Spataro Says:

Leslie,

Congratulations on the new book. I look forward to reading it.

 
Glen Allsopp Says:

Congrats on getting it out there. Are there any review copies available?

 
Dr. Leslie Gaines-Ross Says:

Thanks Mike. I mention Visible Technologies in the book. Hope you are well and thanks for the congrats! Appreciate the support. Best ,lgr

 
Chantale Carpenter Says:

I am a Humber public relations certificate student in Toronto and we are discussing corporate reputation in our classes. In regards to international business, sometimes a Canadian organization must pay fees that may be considered bribes, but are part of doing business internationally. How do you suggest a PR person should handle this situation, be proactive and let the public know this is happening, or be reactive and wait for media questioning? When the media does find out, how to you suggest one answer their questions?

 
Bree Balchunas Says:

Thank you Dr. Gaines-Ross. My company has embraced reputation management throughout the past two years, and I believe your book will continue to help us develop our reputation management plan. I look forward to getting it in the mail this week.

 
Dr. Leslie Gaines-Ross Says:

My advice is to stick to your schools or organizations code of conduct. Read it carefully and if there are suggestions about being paid to play, turn it down and notify your compamny’s compliance officer or legal officer. Thanks for the note. Best, lgr

 

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