Comments on: Reputation & Crisis Red Flags http://reputationxchange.com/2008/05/18/reputation-crisis-red-flags/ ReputationXchange.com is a blog written by Dr. Leslie Gaines-Ross, Weber Shandwick's Chief Reputation Strategist Sat, 04 Sep 2010 15:33:36 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Pilgrim’s Picks for May 19 | The Digital Media Revolution http://reputationxchange.com/2008/05/18/reputation-crisis-red-flags/comment-page-1/#comment-7919 Pilgrim’s Picks for May 19 | The Digital Media Revolution Tue, 20 May 2008 14:04:04 +0000 http://reputationxchange.com/2008/05/18/reputation-crisis-red-flags/#comment-7919 [...] your industry one that is more likely to suffer a reputation crisis? Maybe you should be monitoring your [...] [...] your industry one that is more likely to suffer a reputation crisis? Maybe you should be monitoring your [...]

]]> By: Jonathan Bernstein http://reputationxchange.com/2008/05/18/reputation-crisis-red-flags/comment-page-1/#comment-7900 Jonathan Bernstein Mon, 19 May 2008 16:59:01 +0000 http://reputationxchange.com/2008/05/18/reputation-crisis-red-flags/#comment-7900 I think it's important to note that this report only tracks what it calls "Business Crises," which they define as "Any problem or disruption that triggers negative stakeholder reactions that could impact the organization’s financial strength and ability to do what it does." Obviously there are many types of organizations -- and crises -- not tracked by this study. That said, I agree with you completely that detecting the warning signs of crisis, in advance -- i.e., fire prevention versus fire-fighting -- is the smart way to go. I use a process called a "vulnerability audit" for this purpose. Jonathan Bernstein President Bernstein Crisis Management, Inc. I think it’s important to note that this report only tracks what it calls “Business Crises,” which they define as “Any problem or disruption that triggers negative stakeholder reactions that could impact the organization’s financial strength and ability to do what it does.”

Obviously there are many types of organizations — and crises — not tracked by this study.

That said, I agree with you completely that detecting the warning signs of crisis, in advance — i.e., fire prevention versus fire-fighting — is the smart way to go. I use a process called a “vulnerability audit” for this purpose.

Jonathan Bernstein
President
Bernstein Crisis Management, Inc.

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